In Moment I get answers to things that I otherwise had to get from several other places.
The transition to Moment contributes to HLM's administration and architects being able to focus more on delivering quality work.
Difficult to get help
Kari Liljebäck works in the administration at HLM and does all the everyday work including follow-up of timekeeping, invoicing, and accounting. She tells us that HLM experienced challenges with its previous project management system.
"When you encounter a problem and would like it solved, it was not very often that you got the help you needed - at least not in time. There were many halfway solutions before you moved on. ”
The system did not meet targets. There were many manual tasks and a small degree of automation. The employees also constantly had problems and questions, on a system they had used for years.
Transition to Moment
After HLM was visited by Moment and was presented the solution, it dawned on them that many of their work tasks could be made much easier. "You noticed that he knew what he was talking about, and felt that here we have something to gain."
In the spring of 2019, they finally waved goodbye to their old system and boarded Moment. With personal training at their office in Bergen, they were given good conditions for a smooth start.
"I found the transition very straightforward!"
Kari hears very little from her colleagues about Moment, which she perceives as something positive.
“The program is easier to understand. When we had the training here in the office, the employees learned Moment quickly and easily.”
The big changes
Kari has a clear idea of where Moment has had the biggest impact on her: Invoicing and correcting timesheets.
“If we have a project with three participants, and one of them has spent all his hours on a preliminary project, and the other two on a sketch project, and you know that all the hours are going on the latter, then just tick off and move the hours over to the right activity. Previously, we had to unlock the timesheet of the person in question and manually re-enter the timesheets. ”
Furthermore, Kari says that she often spent over one week completing invoicing for the previous month. Now she only needs 2-3 days.
"That you get the list of everything that is ready for invoicing and can make corrections along the way makes things much easier."
The personal follow-up has meant a lot to Kari. They received on-site training and can call at any time when they need help with something.
"At the moment I get answers to things that I would otherwise have to get from several other places."
Since it is very easy for employees to report future absences, it becomes easy to plan resources, since they immediately see that someone is not available. They also notice that timekeeping has become easier
Everything in one place
The fact that Kari now finds everything she needs in one place and saves time makes them more aware of the value of good data.
“Now we get the right and updated data. Among other things, when it comes to keeping track of how much we have invoiced. We get the reports and data we need to keep track. I think that has made us more preoccupied and focused on that. ”
The most important thing for Kari and HLM is that Moment is intuitive and easy to use.
"You spend less time invoicing and training users, and it's easier for those who only go in a couple of times a day or a week. You do not have to sit all the time and think about how things should be done. ”
They can ask questions about Moment, directly from the program. This is also a big plus.
Now that it is easier to manage the projects, it means more profit to focus on better buildings.
Since its inception in 1999, HLM has built itself up to become a well-known name among Norwegian architects. They now have close to 30 employees and sit right by the water in Bergen harbor.
In recent years, the architect's office has mainly worked with public buildings - often schools, kindergartens, and office buildings. The customer list includes Vestland County Municipality, Bergen Municipality, and Statsbygg.
Working with public customers often places higher demands on more control and follow-up. Fortunately, the office's long and broad experience helps to anticipate what is expected.
HLM focuses on sustainable buildings - they build for the future, and the buildings will give something positive to their surroundings. They must be a solid player, and receive regular feedback from their clients that they are professionals and deliver within the deadline and budget.